Thomas BirminghamEmergent IT for Competitive SuperiorityEmergent IT uses the rising wake of digital innovation, the dynamic nature of complex adaptive systems, and an obsession for remarkable…18 min read·Oct 26, 2021----
Thomas BirminghamA Mental Model for Transformation LeadersTransformation Motives14 min read·Sep 14, 2020----
Thomas BirminghaminThe StartupHacking a Better Customer ExperienceBy now, we’ve all heard about the lucrative competitive gains that improvements in CX can deliver. In fact, it’s touted as an essential…8 min read·Feb 26, 2020----
Thomas BirminghamBalancing AI in a Digital ParadigmAI, in its various and improving forms, certainly offers plentiful improvement potential for a wide variety of business domains. However…2 min read·Feb 18, 2020----
Thomas BirminghamThe Adaptive Customer Centric Innovation ImperativeThe Challenge7 min read·Mar 14, 2019----
Thomas BirminghamAdvancing the Strategic Impact of Human ResourcesThe collective proprietary knowledge and know-how that an organization can leverage for repeated strategic impact has ascended to become…3 min read·Feb 14, 2019----
Thomas BirminghamFramework for Adaptive Customer Centric InnovationAdaptive Customer Centric Innovation21 min read·Feb 9, 2019----
Thomas BirminghaminThe IOT MagazinePreparing your Organization for an IoT TransformationThe feasibility of outfitting more things that we interact with in our daily lives with technology enabled awareness and communications…10 min read·Feb 28, 2017----
Thomas BirminghamFramework for Strategic Improvement GovernanceImprovement Management Framework5 min read·Feb 19, 2017----
Thomas BirminghamThe Most Important Competitive CapabilityOverview of Competitive Capabilities4 min read·Feb 19, 2017----